We also offer a range of Service Contracts so that you can be sure that your business is fully protected in the event of any problems or system failure.

Server Monitoring 24/7

New Server monitoring including Services such as Exchange Server can now be remotely monitored 24/7, in the event of a problem an Alert can be sent by email or SMS to one of our engineers, so that the problem will be fixed ASAP, maybe even before you become aware of it.

Annual Service Contract

• Covers 1 Server and 5 Clients for each additional Client there is an extra charge.
• Telephone Support of Computers, Printers and Software.
• General Fault Finding.
• General Diagnosis of System Problems.
• Server Backup Support excluding parts.
• Full Annual Server Service including:

Full clean of Server Computer.
Installation of all service packs, patches, hot fixes released since installation/last service.
Installation of all security updates released since installation/last service.
Full check of Server components for any problems.
Full check of Server logs for any problems.
Full defragmentaion & scan of hard drives.
Update of Client Server Network documentation.

Option 1: Basic Monthly Health Check

• Server event Logs reviewed on a weekly basis.
• Backup Logs reviewed on a weekly basis.
• Anti-Virus detection engine checked and updated if necessary.
• Server components i.e. Hard disk space are monitored.
• If any problems occur Client is notified via e-mail.

Option 2: Intermediate Monthly Health Check

• Includes all option 1 components.
• Full backup of Company data onto DVD each month.
• Full Server Backup to NAS device monitored.
• Monitoring of critical Server application services.

Option 3: Advanced Monthly Health Check

• Includes all option 1 & 2 components.
• Update of 3rd party applications.
• Remote VPN Monitoring.
• Network Health Monitoring.
• Web site Monitoring.
• Includes 30 hours on-site credit per year.

Please call or email for a full Support Quotation.